Here are several driving situations that will certainly give a supervisor a headache. If a business has actually been in operation for any length of time, they have possibly currently encountered one of the following scenarios, and if not, they almost certainly will at some time. These are real life examples that might actually place a company in a hard spot, in addition to placing their reputation on the line.
Despite the fact that numerous of these are really out of a company's control, some customers will not appreciate the explanation when in the midst of their existing "situation," big or small. A GPS tracker is the safety net for these types of circumstances. With the tap of a screen or click of a switch, dispatchers will have a variety of tools to swiftly create a solution the can quickly solve problems.
Problem: A driver calls to say he is trapped in traffic while en route to a job, and by the looks of the helicopters flying over, the possibility of moving anytime soon is slim to none.
Solution: With a GPS tracker, a dispatcher can lead the driver to a more efficient route. If stuck on the highway with no accessibility to an exit, they can determine the closest agent and re-assign the work.
Problem: On the way to a job, a driver leaves a company vehicle running while stopping at a convenient shop for a minute. When they come back outside, the vehicle is gone.
Solution: Typically after filing a report with law enforcement, a manager would have to merely play the waiting game on if and when the vehicle will be returned and if it will be in working condition. A GPS tracker tracks the specific location of the automobile to make sure that when calling the authorities, they know exactly where they have to go to recover the vehicle.
Problem: A work vehicle breaks down on side of the road prior to arriving to the place of an urgent service call. There is no way they will be able to make the visit in time.
Solution: With a vehicle tracking system, malfunctions are much less likely to take place as there are warnings that can warn when maintenance is needed allowing you to be proactive in getting repairs done. If a vehicle does break down down on the road, a GPS tracker could possibly find a substitute for the job based on the area, as well as a dispatcher can send help to the stuck driver.
Issue: A vehicle driver's gets to the job area but forgets an essential tool needed to finish the work.
Solution: As opposed to that driver having to leave a client to drive back to the office to obtain the device, one click is all it takes to learn the drivers location. A dispatcher can then send another driver over with the tool. This will save time, money as well as face. The client will never know the employee showed up without a required tool.
Issue: The employee assigned to the job calls in sick.
Remedy: This situation truly has the potential to damage the entire day, leaving every person with a feeling of disorganization while playing catch-up. A GPS tracker enables a supervisor to locate where all service vehicles are and which is closest to the task. If that individual is currently taking a job, a supervisor could identify if switching assignments would be a much better usage of time and also gas, and if needed re-assign the job.